Terms and Conditions

Effective Date: 07 October 2025

Last Updated: 07 October 2025

These Terms and Conditions govern your use of Runestead’s services, bookings, and website. By engaging with Runestead—whether online or in person—you agree to abide by the rules and responsibilities outlined below.

Runestead is a collaborative Viking-themed experience made up of independent businesses:

• Beneath The World Tree
• Northern Realms
• Hel’s Kitchen
• Idunn’s Workshop

Each business maintains individual ownership and operations, but participates collectively in certain events under the Runestead name. When booking through or communicating with Runestead directly, these Terms and Conditions apply.

• All bookings are subject to availability and confirmation.
• Cancellations must be made in writing. Refund policies will vary depending on the nature of the booking and any non-refundable costs already incurred (such as ingredients, travel, or setup).
• Runestead reserves the right to withdraw, cancel, or reschedule services due to unforeseen circumstances, including but not limited to severe weather, illness, or logistical issues.
• In such cases, we will make every effort to notify you promptly and either reschedule or issue a refund where applicable.
   

• Payment details will be agreed upon at the time of booking.
• For flat-fee event bookings, costs may be split among participating partners as outlined in our financial agreement.
• Payments for individual purchases (such as food, crafts, or photographs) made at events are handled by each respective business and are subject to their own policies.
• We use secure third-party payment processors (e.g., PayPal, Stripe). We do not store or process credit card details directly.
   

• We strive to provide accurate information, quality services, and reliable communication. However, we cannot guarantee that all content on our website or promotional materials will be free of errors, or that our website will remain accessible at all times.
• By attending a Runestead event or activity, you acknowledge that some services (e.g., open flame cooking, axe throwing, archery) carry inherent risks. Appropriate safety instructions and supervision will be provided, and participation is at your own discretion and risk.
• Children must be supervised at all times and may only participate in certain activities under adult supervision and with consent from our team.
   

• All logos, artwork, text, designs, and branding related to Runestead are the intellectual property of Runestead and/or its individual partner businesses.
• No part of our website, printed material, or media may be copied, reproduced, or repurposed without prior written permission.
• You may share our content for non-commercial purposes (e.g., social media sharing with attribution), but you may not edit, sell, or claim it as your own.
   

When interacting with us online (including on our website, contact forms, email, or social media), you agree not to:

• Post or share any hateful, unlawful, or abusive content
• Send spam, promotions, or harmful links
• Harass, impersonate, or bully other users or team members
• Use our name or likeness for unauthorised promotions, campaigns, or misleading activity

Violation of these rules may result in a ban from our services or blocking on digital platforms.

• Runestead and its partner businesses accept no liability for personal loss, injury, or damage that occurs due to failure to follow safety instructions or site rules.
• We are not responsible for the actions, privacy policies, or services of third-party sites or vendors we link to or work with.
   

We reserve the right to refuse service, cancel bookings, or disable online communication access if a user violates these Terms and Conditions or behaves in a manner that is abusive, unsafe, or unlawful.

We may update these Terms and Conditions from time to time. Any changes will be posted on our website with the new effective date. Continued use of our services after changes implies your agreement to the new terms.

If you have any questions about these Terms and Conditions or how they apply to your interaction with Runestead, please contact us at:

Enquiries@Runestead.com

www.Runestead.com